Overview
RigReady LLC ("RigIQ", "we", "us") operates the RigIQ mobile application. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
We built RigIQ to be a trusted safety tool. We have no interest in monetizing your data — it exists solely to make the app work for you.
Data you provide
RigIQ collects only the data you choose to enter:
- Vehicle information (make, model, year, weight ratings, tire specs)
- Weight readings you enter from certified scales
- Tire pressure readings
- Pre-trip checklist responses and trip history
- Account email address (if you create an account)
Camera and photos
The placard scanner feature requests camera access to photograph your RV's door placard or tow vehicle sticker. Photos are sent to our AI service (Anthropic Claude) solely to extract safety data visible in the image. Photos are not stored by RigIQ or Anthropic after the scan is complete.
Camera access is entirely optional. You can use all other features without granting camera permission.
How your data is stored
All data you enter is stored on your device. If you create a RigIQ account, your data is also securely stored in our cloud database (Supabase) for backup and cross-device sync. Your cloud data is protected by row-level security — no other user or RigIQ employee can read it.
What we do not do
- We do not sell your data to third parties
- We do not use your data for advertising
- We do not share your data with data brokers
- We do not track your location
- We do not build advertising profiles
Third-party services
RigIQ uses the following third-party services:
- Supabase — cloud database and authentication (account holders only)
- Anthropic Claude — AI features (spec lookup and placard scanning). Queries are not linked to your identity.
- Resend — transactional email delivery (account-related emails only)
Account deletion
You can delete your account and all associated cloud data at any time by emailing privacy@rigready.app. Local data on your device can be removed by uninstalling the app.
Children's privacy
RigIQ is not directed at children under 13. We do not knowingly collect data from children.
Changes to this policy
If we make material changes to this policy, we will update the "Last updated" date above. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact
Questions about this policy? Contact us at privacy@rigready.app.